ECON Careskill Training Centre (ECTC) Pte Ltd- SIP Terms and Conditions

Use of Agency/Employer Account (EA):

  • Please complete the registration form with accurate and up-to-date information.
  • Registration of Agency Account is subjected to approval by ECON Careskill Training Centre (ECTC) Pte Ltd’s (ECTC) sole and absolute discretion.
  • Employment Agencies or employer is to comply with ECTC guidelines to only use their own account to register their own FDW.
  • Password is strictly not transferrable. The system may be automatically prompted to disable the said account if there are multiple log-ins from various locations at the same time.

Entry Requirements:

  • The foreign domestic workers (FDW) must be at least 23 years old at the time of the work permit application.
  • The FDW must have a minimum of 8 years of formal education and possesses the necessary education certificates as documentary proof of her education.
  • It is mandatory that ECTC report to the Ministry of Manpower should the FDW have failed to meet these entry requirements.
  • FDW is required to attend SIP within the first 3 days of her arrival in Singapore. The 3 days are calculated and excludes her actual arrival day.

Class Schedule:

  • ECTC reserves the sole and absolute right to cancel/postpone/reschedule classes as deemed appropriate.
  • ECTC will inform the agency as soon as possible, within reasonable means, prior to the scheduled classes. ECTC will not be responsible for any costs incurred by the agency as a result of the cancellation, postponement or reschedule of classes.
  • Closing date for online registration is 10 minutes before class commences or if the class is fully booked.

Trainee Attendance:

  • In the event that any registered FDW is unable to attend the class, the agency or employer is responsible to inform ECTC no later than 1 business day(s) before the class commences via email or fax or any other written format.
  • Any transfer or cancellation of seat for registered FDW course is strictly not allowed should ECTC be informed of non-attendance later than 1 business day prior to date of class scheduled.
  • The SIP Fee is strictly non-refundable. Latecomers will be given maximum allowance of 15 minutes after class has started. Thereafter, they must register for the next available class. (Mandatory)

Trainee Performance:

  • It is mandatory that ECTC report to the Ministry of Manpower on any FDW who remains incompetent during practical session of the training.
  • ECTC will not be responsible for any claims arising out of the non-performance of the FDW.

Payment:

  • The following mode of payment is accepted at ECTC:
  • Cash payment can be done on the day of SIP.
    • Agencies and employers may pay in cash at ECTC (from 8.30am to 9.30am Monday to Saturday).
    • ECTC address is
      • ECON Careskill Training Centre (ECTC) Pte Ltd
      • 451 Yio Chu Kang Road, Singapore 805947
    • Payment via Cash in Singapore Dollars only.
    • Please do not send cash through the mail. ECON Careskill Training Centre (ECTC) Pte Ltd is not responsible for cash lost in transit.
    • All course fees are payable to ECTC upon confirmation by ECTC
  • Cheque payment is only available for Employment Agencies.
  • eNETS can only be done upon registration.

Please note that payment done through eNETS is non-refundable if you want to cancel the SIP course for the FDW.

Refund Policy:

  • Registration fee is non-refundable upon payment.
  • Registration is transferable to another FDW registered under the same agency account within the next two working days or as agreed by ECTC.

Limitation of Liability:

  • ECTC is not liable for any personal injury during training for whatsoever reasons.
  • ECTC is not liable for any loss incurred by the agent for whatsoever reasons.

Others:

  • Employment agencies or employer must fetch their FDW before 6:15pm/ 1815 hours.
  • Employment agencies or employer are not allowed to enter the training room.
  • ECTC reserves the right not to accept any languages that the Centre does not provide the interpreters e.g. Bangladeshi FDWs and Thai FDWs. Employment agencies or employer must provide their own interpreter.
  • Criteria for interpreter: Must be Singaporean/ Singapore permanent resident, 21 years old and above, must understand English language and native language and not from the same household with the FDW. Interpreter must provide NRIC to us for MOM report.
  • In the event when there is any incomplete document, no payment of course fee, FDW not registered in our system, the FDW will not be allowed to attend SIP course.

ECTC reserves its rights to add, amend or delete the terms and conditions without prior notice.